VoIP International: Making International Calling Profitable For Business

The VoIP international is a very fruitful means to make cheap international calls. The users can rely on the technology in-order to make phone calls from ones computers or mobiles as the case may be. The users depend on this technology to dial a call and talk internationally at local call rates. Mobile phones or desktop computers can be brought to use to connect to others.

The users can terminate a call using 3 way calling method. This gives people the opportunity to invite a number of people to join in a conference. So, people can engage in discussions and use the technology for business as well as meeting professional needs. The users find the technology increasingly beneficial for they can send files and messages simultaneously while making voice calls.

VoIP international calling allow people to terminate calls to intercontinental destinations at a call cost that is very low. The users can easily subscribe to a service provider that offers one the PIN and other dialling options so as to avail its services. These codes make the system secure and people can access the service without the fear of a third party having illegal access to it. Once the connection is availed the users can use it 24 hours a day without interruption.

The availability of international calling VoIP service at every place of the world makes it possible for people to enjoin themselves in business activities. The result is establishment of small business or professional bodies that help people to engage themselves in professional activities. The success rate of VoIP international service is exceptionally good. The users depend on it as the technology is very advanced. One can know in advance the telephone bills that he or she would have to pay by the end of the month. So, people can actually plan on their phone expenditure and make calls accordingly so as to reduce phone bills.

The international calling VoIP is thus becoming popular day by day. Organisations such as call centres and other businesses that completely depend on telephony service have started to use the Voice Over IP services in order to excel in their business. An extremely satisfactory customer base also helps in smooth functioning of the an already operational Internet telephony service.

Detailed information about this telephony service is provided by several websites that bring the VoIP service to people. The users are acquainted about the various plans offered by a service provider. The broadband phone can be used very easily with a desktop computer, a laptop, a mobile phone and even a traditional phone with an adapter kept in place.

The service of VoIP international calls is further intensified with calling cards. There are custom calling cards, prepaid calling cards, international calling cards available for people to make long distant calls at significantly low cost rate. The cards bring to users unlimited accessibility to make long distant VoIP calls from any place of the world. The cards also allow people to recharge their account once the balance expires. The billing methods are advanced and supports the traditional billing methods that include per call charge, sample interval charges, initial time charges and other advanced methods.

The users are also supported by the service providers as they offer several services such as advanced notifications of an event. The platform offered by VoIP also enables comprehensive reporting that allows people to manage their business better. One can find customisable reports on accounting, expenses, revenue and call history. Thus with all these options, business needs are served better.

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VoIP System is based on the unique method of sending voice calls over a computer based network rather than on traditional phone lines. The VoIP system has arrived with superior audio quality, low call cost and greater success in business. Thus IP based phone systems have become the preferred choice of people all over the globe.

The adoption of this technology is also simple as it just requires a regular phone connection, a broadband internet connection and an adapter. A user just needs to subscribe to a VoIP network provider and the rest follows. The various offers of free calls, free messages and free instant messaging are also available with VoIP networks.

Distant calling, no matter, how remote the place may be, is possible with VoIP business systems at a call cost that is significantly low. The calling features offered by VoIP call termination service are also significant with the facility to connect inter-offices for business VoIP systems. The calls are being sent in a packaged form to distant clients and that actually materialises international calls at local call rates. The system being entirely digital makes use of high-end technologies so as to transfer calls from one place to another with ease.

The IP PBX serves a gateway for the passage of the voice signal from one end to another. The users can rely on it to send calls along with messages and files to people across borders. This sound technology manifests itself with the various options such as video calling, 3 way calling, call forwarding, call waiting, return call, caller ID, call transfer, repeat dial and others. All these features are very promising for a VoIP business systems.

The VoIP call termination service is thus viewed upon as a unique method of making PC-to-PC phone calls, where it is possible for people to see others, share files with them and also send messages. The technology no longer is contained in PC only. It has expanded its reach to mobile phones and even traditional phones by the use of adapters. People now can easily connect with the Voice over IP technology irrespective of what gadget they are bringing to use.

How Can VoIP Support Small Business Growth

Here’s the question …. how can you convince your management that a VoIP solution will support your small business?

The best argument for VOIP is lower communication costs … but it’s not the only reason.

I would suggest using hybrid solutions. Where the bulk of communication, voice, and video are done through VOIP …. and emergency services “fall back” in case of Internet fail is done with minimal classical PSTN solutions.

When I say VOIP from now on I mean 90 % VOIP and some minimal PSTN add-ons.

Why VOIP?

1- Lower communication costs ….

While this is basically clear it still needs to be demonstrated. Assume you have a company that most of its calls are from “overseas” to the USA and vice versa.

You need to get the cost of all such calls currently on one side …. and then compute what would be the cost in case all Intercontinental calls went through a VOIP system.

Now you have the number of calls * local call quantity* local call cost.

You can compare the costs in both situations.

a. I would take the worst case scenario where none of the calls in either side ends in a VOIP end station like Packet8. To make the comparison complete you should add all static costs as well: equipment cost, support cost etc.

b. Simply compare the price of adding a 2MBPS PRI line to increasing your company’s Internet connection BW by 2 MBPS. That will show a lot to VOIP’s favor.

c. Long distance calls are severely affected by duration of the call. While local calls and VOIP goes into the PSTN, are much less affected by the duration. In some places in state calls are not charged individually but a monthly payment is done.

d. Equipment cost per end station is lower. While this is almost always true you need to prove that too by talking to a VOIP equipment provider, for example AVAYA, Cisco, NORTEL. And comparing the prices in both instances.

2. Adding new features to an existing PBX is messy most of the time …. while adding new features, capabilities and capacity is easy in VOIP.

3. A unified communication that has VOIP and IP running on the same enterprise infrastructure is easier to manage …. but of course needs more expertise.

4. You can have ‘local’ numbers anywhere a VOIP provider has a presence. Want to establish a presence in another state or country – start with a VOIP number in the new location that is answered by an existing office.

5. It allows you to virtualize your office. For example, a company provides after hours customer support by employing people to work from home in four time zones. VOIP allows the company’s PABX to be extended cheaply and easily into their home … even though they are in different countries and serviced by different telcos/ISPs.

6. Besides lower costs in contrast to PSTN, VoIP services provide better roaming, a possibility to quicker office relocation and total independence from local telephone companies (meaning that in theory you can buy VoIP services from any service provider on the globe). With VoIP services you can build a PBX which serves the same voice services to all employees around the globe thus making it possible to build virtual offices. You can also easily integrate voice, e-mail and presence services with VoIP technologies.

7. More advantages include …. Ubiquity through Unified Messaging, phone mobility, geographic growth through MPLS networks using centralized services, 50% less cabling in LAN, use a portable with VoIP Client plus headsets and digital/voip phones cease to be necessary, corporate voice can go through a data MPLS network, you can receive calls over the internet on your contact center.

Keep in mind that while trying to convince your company to favor a VOIP solution … it is also important to be open and explain all the pros and cons, everything.

* Quality of voice is similar to regular PSTN solutions but not exactly the same as POTS. It might be undiscernibly but still some difference exists. How close the quality of VOIP depends on how well your company’s infrastructure is ready for VOIP, how good an SLA (Service Level Agreement) you have with you Internet Service Provider.

* When the Internet is attacked intentionally or unintentionally all VOIP equipment, end points, VOIP phones will be affected. It is very rare that a PSTN system is brought down except when a catastrophe happens and everyone is trying to call everyone.

* Voip gained such a bad reputation over the last few years, as everyone still keeps talking about low call costs and free calls. VoIP is a reasonable cost installation but not Cheap at least if you use decent kit. If you try and do everything on the cheap then you get bad call quality etc and loads of hate mail from management.

There you go … most everything you need to develop a strong argument for implementing a VoIP solution in your company. For additional assistance to work through all the specifics …. and find the most cost effective providers (hardware and services) …. I suggest using Business-Voip-Solution.com. Their help is NO COST to you …. another advantage.