What to Look For In VoIP Solution

The reason VoIP solutions are so popular is that they are extremely cost-effective drastically reducing the monthly phone bill as well as being extremely affordable. Many people have heard of the VoIP services and want to subscribe to a VoIP service provider but do not know what to look for in VoIP solution. This article provides tips on what to look for in VoIP solution.

You can get VoIP solution with cheap price by comparing offers from different VoIP provides online.

Things to Consider While Selecting A VoIP Solution

- Determine if you need a software based VoIP solution or a hardware based solution.

- Some services offer both software and hardware solutions. Many people prefer hardware based solutions as they work with an existing telephone system. Vonage and Earthlink offer hardware based VoIP solutions while Yahoo and Google offer software based services. Skype and Glophone offer both kinds of solutions. You may also add soft phones to existing hardware VoIP solutions. So select the kind of VoIP solution that you like.

- Determine if you will go for a cable, satellite or independent VoIP service provider. Compare the rates, the features and services offered. It definitely will work out cheaper than a traditional phone line but there is a considerable difference among the various categories, so compare prices and their features, the activation charges, routers that may be needed, the broadband connection charges etc.

- Look out for a VoIP solution that offers a virtual number. Opt for a virtual number as it gives you freedom, you are not bound by any geographic area code. You may choose to get a NYC number even though you are in Los Angeles and make “local” calls to your friends in NYC.

- If your broadband connection is a DSL connection you may be forced to buy a VoIP solution that they offer which is not one of your choice.

- Many VoIP solutions offer services such as Call Forwarding, Do Not Disturb, Caller ID Block, Call Rejection, Call Waiting, Caller ID with Name, Redial, Voicemail, 3-Way Calling, Directory Assistance, Emergency Calling Service, and Speed Dial.

- Look out for VoIP solutions that offer portability. Those that allow you to carry the adaptor anywhere around the world will be a boon to frequent business travelers.

- Make sure both the VoIP solution as well as the broadband are reliable as outages may not make your VoIP experience as optimal as they should be.

- Look out for a firm that has excellent customer support 24/7 as well as one that helps you with installation and upgrading etc.

- Look out for VoIP solution providers that offer services such as e911 and 411.

For those who wonder what to look for in VoIP solution, a piece of advice is to be sure you watch out for firms that offer multiple lines, handsets and sufficient bandwidth. These are the tips on offer for what to look for in VoIP solution.

Business VoIP services are already being hailed as the rightful successors to the traditional phone services. Many large enterprises have already integrated VoIP into their networks and with more sophisticated, affordable VoIP solutions in the market, small and medium businesses too are planning to start using business VoIP phones. This is probably the best time for any organization to take a look at the costs and benefits of business VoIP service and determine if it is right for them. All that’s good with a business VoIP phone…. The most well-known and compelling reason for most businesses to consider VoIP is cost savings. A business VoIP service saves costs for a company on local calls and long-distance calls, which include both domestic and international calls. In particular if the company has many branches, within the country or overseas, then it makes a lot of business sense to go in for a VoIP solution as calls to and from the same provider are often free – similar to cell phone plans. Other than cost-savings, business VoIP service offers many sophisticated value-added services which make it attractive. For example, a business VoIP phone service does not depend on the location. Whether you are calling an employee in an office a few thousand miles away or a local client, with a business VoIP phone, no extra cables are needed which means there are no extra costs. Also, you can carry your business VoIP phone number with you when you travel. No wonder it is called a virtual number! Where a Wi-Fi network is available, you could log into it and use your business VoIP service to start making and receiving phone calls. The same facility could be extended to mobile phones, which could use the VoIP network to make calls instead of standard mobile operators. The biggest advantage of business VoIP service over traditional phone services is the complete integrated communications solution that it offers. With a business VoIP phone, it is possible to – make cheap domestic and international voice calls; take advantage of both audio and video conferencing; have features like call forwarding and call waiting; have voice messages and fax messages sent to your email address – and much more. What’s not so good with a business VoIP phone…While a business may benefit considerably with the cost-savings and additional features that a business VoIP phone service offers, there are certain cost factors, which need to be taken into account. A business VoIP service is clearly dependent on power supply, implying that if there is no power, you will not be able to make or receive phone calls. This would mean you need a UPS to keep the business VoIP phone active during power outages and you would need a back-up PSTN line, just in case of emergencies. Quality of voice in a business VoIP service had been an issue for some time, with complaints of echoes and jitters, etc. However, with VoIP solutions becoming more stable and mainstream now, you could get fairly good quality voice even on your business VoIP phone. A converged network carrying both voice and data could raise issues of insufficient bandwidth, especially for small and medium business who typically have only one broadband line. For any business, moving to a business VoIP phone service may be inevitable, but choosing a proper service provider will allow the company to seek features that will bring it immediate benefits, leaving a more comprehensive implementation for later. Resource Box: Business VoIP can save a company thousands of dollars a year, some report savings of up to 80%. For smaller businesses a look at the benefits of a Business VoIP solution helps to see the advantages this new technology enables.

Save With a Cheap VoIP Solution Provider

You know the multitudinous benefits that VoIP service brings along and have finally decided to make the switch to VoIP from your public switch telephony network. The next step is where most come to a halting stop i. e. choosing the best VoIP solution provider who would be able to actually help you in implementing the voice over IP solution in a way so as to reap those benefits.

This is undoubtedly the most crucial decision that will ensure you get that VoIP is able to fulfill the promises it has initially made to you. Before even beginning with researching for a provider you need to first analyze whether you are ready for the switch or not. For premium voice quality the availability of a high speed broadband connection and required bandwidth is a must. So, if your Internet service provider is already offering you both these then you are ready to move to the next step or else it is time to opt for a different ISP provider.

Once this part is taken care of, you can start researching among the cluster of voice over IP providers in the telecommunication sector. The choice is difficult to make due to the same service with more or less the same features being on offer. One should begin with a list of features which are of top most priority to you in order to narrow down you research or else you might end up getting lost in the pool of VoIP solution providers.

Secondly, compare the rates that are offered to you for different destinations and cross check whether the provider is able to offer a-z routes if you don’t want to end up with a provider with only few routes available for selected locations.

There is a great discrepancy in the call tariffs charged thereby making it essential to carry out an extensive research on the rates offered so as to select a cheap VoIP solution provider.

You wouldn’t want to be caught up with a business solution VoIP provider who is unable to offer enhanced voice quality. It is thus best to hook up with the one who functions with multiple routes and switches and is able to promise you backup routes in case of emergency. This would ensure an uninterrupted telephony service giving your business the reliability and security it needs in terms of communication.

There is increasing awareness of Voice over Internet Protocol (VoIP) in the Australian marketplace of late, and understandably so. VoIP has the potential to revolutionise the way we communicate.

Much of the hype has been around residential VoIP, rather than business VoIP communications. It is crucial to understand that major differences exist between residential and business grade VoIP solutions. Relying on a residential grade VoIP service can have disastrous effects for a business, including loss of sound quality in phone calls and down time where your business’ ability to communicate may be cut off entirely. The integration of a business grade VoIP solution has many cost and efficiency benefits for Australian Small to Medium Businesses (SMBs).

The most obvious advantages of a business-grade VoIP solution are the reductions in call and line rental costs, however, there are many other significant business advantages for SMBs of all sizes to realise:

* Increased productivity by integrating VoIP with the computer desktop and allowing features such as Click2Dial from Outlook

* Increased business metric capabilities from detailed reporting on inbound and outbound call patterns

* Vastly improved and centralised personal attendant and reception capabilities allowing visibility of all staff extensions in a consolidated view, simplifying transfers to extensions and voicemail

* Awareness of an individual’s location as ‘available’, ‘busy’ or ‘out of the office until 2pm’

* Increased efficiency from converging the voice and data networks (operating both voice and data on the one network)

To decide how best to integrate VoIP with your existing voice and data infrastructure you must have a clear understanding of your business drivers and the results you wish to achieve. VoIP Gateways

Ideal times to consider the introduction of a VoIP solution are during an office relocation, or during times of high growth. An excellent entry level solution for businesses who wish to experience the benefits provided by VoIP is to connect their phone system to PSTN via a VoIP gateway device. A VoIP gateway device is a simple piece of hardware that allows the basic integration of VoIP with a traditional phone system, most often without having to physically change any configuration. Pacific Internet’s VoIP gateway is connected via a business-grade broadband service and will send calls destined for external locations (whether local, national, mobiles, international or another VoIP service) across the VoIP network and into the traditional phone line at the destination point. It is Pacific Internet that maintains connectivity to the traditional phone line. This scenario allows for the seamless integration between the two networks (PSTN and VoIP) and a traditional phone system to co-exist with a VoIP solution. The advantage of a gradual migration to a total VoIP solution is that it allows you to immediately appreciate some of the benefits of VoIP, without the upfront cost of replacing your entire existing voice infrastructure. Connecting to Traditional Voice Networks via VoIP

A number of scenarios are available to connect your phone system to the traditional PSTN via VoIP, the most common of which are:

* Full replacement of traditional analogue or digital lines for all inbound and outbound calls, providing for standard geographic Direct Inward Dial (DID) numbers to be allocated to the VoIP service, for example, 02 9999 9999 for Sydney, 07 3333 3333 for Brisbane, 02 4900 0000 for Newcastle

* Partial replacement of traditional analogue or digital lines for all outbound calls

* Installation of additional VoIP lines to sustain call overflow during unexpected or regular peaks in outbound calls traffic

* Additional lines for calling only specific, designated prefixes. For example, making all outbound calls to mobiles via VoIP.

Each of these scenarios can be configured to either work automatically or to require manual user selection with most phone systems. For example, if VoIP is being installed solely to make all outbound calls to mobiles then the phone system can be set-up via Least Cost Routing (LCR) to automatically use a VoIP line when an individual calls a mobile.

An important consideration when integrating your traditional telephone system with VoIP is to very clearly understand current calling behaviour. For consideration are items such as:

* How many simultaneous inbound calls does the business receive?

* How many simultaneous outbound calls does the business make?

* How many spare PSTN ports (or trunk ports) does the telephone system have?

* Are the spare PSTN ports for analogue lines or for digital (ISDN) lines?

* If there are currently insufficient spare PSTN ports, can the phone system be cost-effectively upgraded with additional cards to provide sufficient port capacity?

Once you have a clear understanding of your current call behaviour and phone system, you can accurately determine how many VoIP lines are required and the resulting demands this will place on business-grade broadband service. You must consider bandwidth requirements, segregation of voice from data, and Quality of Service (QoS).

As your VoIP provider, Pacific Internet, can make qualified recommendations on the best configuration to achieve your desired business benefits. Integrating VoIP with an existing business data network and phone system takes a significant amount of careful planning and it is crucial that this step not be overlooked, however, it is an ideal way to test a VoIP solution and immediately start to appreciate some of the cost and efficiency benefits that VoIP can provide.

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